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FAQs

Absolutely - call, email or visit us in person and we can discuss what you're looking for.

That's ok - contact us as soon as possible. We're more than happy to make changes.

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Yes! We have done weddings big and small, classical and unique. Our website is brand new and we're yet to have a display page with photos from recent weddings. Feel free to call, email or visit us to discuss your wedding ideas.

We deliver to most areas in the greater Melbourne area. We do the majority of the deliveries ourselves in-house, meaning greater care for your flowers right up to the moment they are received.

Delivery prices are calculated based on the distance from our shop to the recipient, which means that it may be uneconomical for some areas of Melbourne due to our shop being based in Newport.

The delivery price will be calculated at the checkout. If for some reason delivery to your address isn't available, feel free to call, email or visit us to discuss options and prices.

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Our standard delivery days are Monday to Saturday.

We don't offer delivery on Sunday for online orders, however we can deliver for special events with advance planning. Contact us if you require a Sunday delivery.

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Most of our orders are delivered between 12:00pm and 4:00pm.

If you require delivery within a different timeframe, please leave a note with your order during the checkout process.

We do the majority of deliveries ourselves in-house. This means your flowers are in our care right up until the moment they are received. On top of this, local deliveries (Newport, Williamstown, Yarraville and other surrounding suburbs) are usually eligible for complementary (free) delivery.

Occasionally, due to demand and for long distance deliveries, we delegate to several reputable same-day courier companies. We only work with companies who have a track record of reliable and professional service.

No, you don’t have to create an account. But there are a few advantages if you create an account.

  • You never have to enter your billing and shipping address again

  • Find all of your orders, subscriptions and addresses in your account

  • Download invoices of your orders

Yes - our shop is in Newport, Victoria.

We're open 7 days a week - see our contact page for our hours and address:

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We acknowledge the people of the Kulin Nation as the traditional custodians of the land on which we live and work. We pay our respect to their elders past and present. Sovereignty was never ceded.
A Flower Affair
302 Melbourne Road, Newport, VIC 3015, Australia
hello@afloweraffair.com.au
+61 3 9399 5199
© 2024 A Flower Affair. All rights reserved.